NORMAN-TURKINGTON ASSOCIATES - MENTAL HEALTH

WORKPLACE SUPPORT AND SERVICES

Tailored training programs written and developed to meet individuals and corporate needs.

CHANGE MANAGEMENT

Supporting staff and change teams

LEADING PEOPLE THROUGH CHANCE AND UNCERTAINTY

Change is ever present. We don’t need to look far to prove that claim. On the other hand organisations are inherently conservative and resistant to change. Managers need to understand the human elements in change and to better equip themselves to deal with the statement – “organisations don’t change, people do – or don’t as the case may be” (Dr. Carol Kinsey Goman). Managers need to understand the emotional and psychological aspects of change. They need to understand that their colleagues will move through four reasonably predictable stages of change and to develop strategies to deal with those stages. This program will help develop those skills.

MANAGING STAGES OF CHANGE

As change is ever present there is a good body of evidence to help us understand the usual stages that staff go through in finally accepting and implementing the organisational change. These stages can be identified and specific interventions and approaches applied to each. This program will focus on developing the manager’s skill to better lead their colleagues through change.

THE PSYCHOLOGY OF CHANGE

This program is designed for General Managers and Senior Leaders. If you dont understand the psychology of what you and your staff are experiencing during a major change, then you won't be able to lead them through it. If your organisation is going through an amalgamation, major technological change, cultural change, or any change that is creating angst amongst your staff, then this program, which is customised to your needs, will assist a smooth transition.

WORKING WITH CHANGE TEAMS

Change may be ever present but no manager can successfully change the organisation on their own. Change teams help spread the load and become an important conduit for the change communication process. The change team need to be enthusiastic, have the respect of their colleagues and be prepared to put in the effort to bring about the changes needed. The development of a change team is not a nice to have addition to the change process it is mandatory. This program will assist the change team establish itself in the organisation and develop the procedures and protocols necessary for success.